Warranty Terms

The IPC-Computer warranty does not affect the statutory warranty period.

Warranty Period

ItemWarranty Period
IPC-Computer Notebook Battery12 months
+ an additional 12 months extension with the purchase of the warranty extension
IPC-Computer Docking Station12 months
Designated Delta Power Supplies24 months

Scope

  • Private end consumers from Germany
  • Business customers, provided you were a registered dealer with IPC-Computer at the time of purchase

Räumlicher Geltungsbereich

Die IPC-Computer Garantie gilt nur für Kunden mit Wohnsitz/Sitz in Deutschland und für Produkte, die innerhalb Deutschlands erworben und genutzt werden. Die gesetzlichen Mängelrechte gelten unabhängig davon auch für Kunden aus anderen EU-Ländern und werden durch diese räumliche Beschränkung der Garantie nicht berührt.

Scope of Warranty Service

  • Free repair or replacement of the product.
  • The product can be replaced with a refurbished used one.

Exclusions and Limitations

  • Any modifications or tampering with the device by third parties other than the manufacturer
  • Products that were purchased used
  • Improper installation, storage, or maintenance
  • Improper use of the product
  • Operation outside of the manufacturer's tolerances
  • Abuse, mechanical damage, overvoltage, negligence
  • Force majeure
  • Invalid proof of purchase
  • Use of non-original accessories
  • Products that were provided free of charge
  • Lost, discarded, or stolen products
  • Products that are out of the warranty period
  • Loss of data
  • Product wear and tear due to use over time
  • For IPC-Computer notebook batteries, an 80% capacity is guaranteed for a period of 2 years from the start of the warranty

Extended Warranty for End Customers

To take advantage of the extended warranty, the warranty extension must be purchased through the IPC Shop.

Assertion and Processing

The warranty can only be claimed by providing the following information.

  • Serial number of the affected product
  • Description of the defect
  • It may also be necessary to return the defective product

The warranty period will neither be extended nor renewed by any warranty service rendered.

Warranty Provider Information

IPC-Computer Deutschland GmbH
Hauptstraße 37
D-77960 Seelbach

Phone: +49 7823 / 96123-0
Email: garantie@ipc-computer.de

Maßgebliche Fassung

Für Ihre Garantie gelten die bei Abschluss der Garantie maßgeblichen Bedingungen. Spätere Änderungen gelten nicht rückwirkend für bereits bestehende Garantieansprüche.

 

Stand: [21.09.2026] – Tag der Veröffentlichung dieser Fassung